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Frequently Asked Questions - Accredited Students

Lumify Group Re-brand

Lumify comes from the verb {lu-mi-fy}, which means to ‘illuminate and enlighten through learning’ -with ‘Lum’ meaning bright and clear, and ‘Ify’ meaning to cause to become. 

The new structure has Lumify Group as the overarching brand, with Lumify Learn, Lumify Work and Lumify People replacing the former individual brands. A new logo also brings it all together with a strong visual identity, designed to be easily recognised. Nexacu will continue to operate as Nexacu, Powered by Lumify. 

We will continue to trade as DDLS Australia Pty Limited; however, we’ll have new trading names of Lumify Work, Lumify People and Lumify Group. Lumify Learn has been set up as a standalone company, Lumify Learn Pty Limited.

Lumify Learn is a new RTO (Registered Training Organisation) that provides quality, self-paced, industry and vendor-certified and nationally accredited Information Communications Technology (ICT) training. It leverages 30 years of experience, skills and knowledge accumulated as leaders in this industry from being part of the Lumify Group. 

Lumify Learn allows students to study their way, from anywhere, at any time, with industry-recognised courses and qualifications to let them hit the ground running upon graduation.  

Focusing only on IT Training, Lumify Learn provides specialised pathways for career changers, career starters and upskillers to pursue or advance their IT careers. Lumify Learn is a proud member of the Lumify Group, the largest provider of non-accredited, vendor-certified IT training in Australia. With the Lumify Group, you can rely on a trusted partner that will support your educational needs throughout your professional journey, ensuring you have the tools and knowledge to succeed in the ever-evolving IT industry.

Lumify Work is Australia’s largest IT Vendor Training company and provides IT, process, and cyber security training to our corporate customers across Australia, New Zealand, and the Philippines. Training is provided in a range of flexible formats including classroom, virtual and online, allowing organisations to train as many or as few employees as they need, using highly qualified cross-vendor certified instructors with technical expertise, proficiency, and extensive hands-on experience. 

Lumify Work trainers are required to stay up to date with emerging technologies, applications, frameworks and methodologies, and are consistently rated above industry standards in student evaluations. 

The Lumify Work brand incorporates the functions of the former DDLS business, Auldhouse business in New Zealand, as well as our training and support operations in the Philippines.

Lumify People utilises 20 years of experience to provide its clients with expert strategic and advisory services; customised learning and development to meet all needs; logistics and supply chain expertise; and program and project management services covering budgets and communications to risk management. 
  
Lumify People has a long successful history of providing these services to the Australian Department of Defence and other key government organisations. 

The Lumify People brand incorporates the functions of the former DDLS People business.  

Nexacu is Australia’s leading provider of Microsoft end-user training (e.g., Word, Excel, PowerPoint and more), delivering high-quality, practical, instructor-led courses. Nexacu courses are available face-to-face in our classrooms and via remote login.

AIICT (RTO 51681) and Lumify Learn (RTO 45994) are separate training organisations owned by the same parent company, EdventureCo, which also owns Everthought Education, an existing RTO. AIICT was originally set up to successfully offer ICT qualifications. Now that Lumify Group has been approved to operate its own RTO, Lumify Learn has been launched as a brand-new company within the Lumify Group. AIICT will remain a part of Everthought College of Construction, while Lumify Learn RTO Number 45994 is a new RTO registered under the Lumify Group.

AIICT Accredited Students

AIICT will not be accepting new enrolments.  All courses currently offered by AIICT will be offered by Lumify Learn. All accredited students currently enrolled will be given a choice to transfer their studies to Lumify Learn or complete the remainder of their course under the AIICT brand.  Bootcamp students will continue their studies through to completion.

Bootcamp students will continue their studies through to completion with AIICT. Their mentors and the Student Support team will continue to provide the support and guidance for their studies.

Accredited students
will be given the option to transfer their studies to Lumify Learn (RTO45994). This will be an easy transition and students will receive continued support from their trainer and transfer to a similar online LMS (StudySpot.LumifyLearn). With this option, Lumify Learn will be listed as the official RTO on any formal qualifications, rather than Everthought College of Construction / AIICT. If students prefer to remain with the AIICT/ Everthought College of Construction brand for the duration of their course, they may do so as well. Students will have to notify Lumify Learn of their decision either way.

This depends on whether students elect to transfer their course to Lumify Learn. If the students are switching to Lumify Learn, their final certificate will say “Lumify Learn.” If students wish to remain with the AIICT/ Everthought College of Construction brand, this name will be displayed on their final certificate instead.

Yes.  Pricing has been reviewed as part of our annual pricing review process. However, for students undertaking nationally accredited qualifications that transition from AIICT to Lumify Learn, Lumify Learn will honour the course pricing from their original enrolment with AIICT. 

For new enrolments, current prices will be advertised on the Lumify Learn website.

For accredited students transferring to Lumify Learn, there is no impact on your current progress or coursework. For all units you have completed, you will receive a Statement of Attainment from AIICT. Your course progress will be recorded in Lumify Learn systems as a credit transfer. If you have completed some but not all assessment for a unit of competency, you may be asked to complete the commenced unit with AIICT prior to transition to Lumify Learn.

Students will be asked to complete their enrolment via a link and restart any payment plan arrangements with Lumify Learn (for outstanding balances only). Students will also be given the option to pay out their remaining course balance before starting with Lumify Learn.

When a student agrees to transition to Lumify Learn, part of the transition agreement includes permission for AIICT to provide Lumify Learn with your academic record/statement of attainment and you will be provided with credit transfer for those units of competency in the new learner management system. If you have completed some but not all assessments in a unit of competency, it is recommended that you complete in progress units through AIICT prior to transition to Lumify Learn.

You will be provided with a new account along with the corresponding login details.

The user interface will largely remain the same for a seamless transition. In the rare event of any minor changes, detailed information will be provided to ensure a smooth experience. No additional training or tutorials will be necessary as the familiar interface will be retained. Your trainer and the Student Support team are available to help students in the transition to the new LMS.

Once a student has transferred to Lumify Learn, students will communicate with their same trainer as they did before. Students and trainers will have new email addresses. These will be provided after the student has enrolled with Lumify Learn.

We have meticulously planned and prepared for student transfer to minimise any potential downtime. As per our careful preparations, we do not anticipate any significant disruptions or interruptions to the system. However, in the unlikely event of any required downtime, it will be kept to a minimum duration. Rest assured; we are committed to ensuring a smooth transition with minimal impact on your operations.

No. Once you have transferred your enrolment, you will no longer have access to the AIICT LMS (StudySpot). Students should download/save a copy of any course work they want to retain.

There are no additional course costs or fees that will be applied for the transition from AIICT to Lumify Learn.

There will be no changes to course content or curriculum when students first make the change to Lumify Learn.  However, the Lumify Learn team are committed to continuous improvement of our courses and resources – so you can expect to see some positive changes in the future.

No, the new system will operate in the same way as the system you have been using with AIICT.

There is no change to the way you will receive feedback and grading in the Lumify Learn Learner System.

No, Lumify Learn applies mutual recognition processes to transfer credits from other registered training organisations, including those attained whilst studying through AIICT.

The administration of exams and quizzes will remain unchanged; there will be no alterations to the current process. 

Lumify Learn recognises the value and importance of these certifications. Lumify Learn will continue to support and acknowledge your efforts in obtaining vendor certifications by incorporating them into your learning profile and recognising them as additional credentials alongside your accredited studies.

AIICT to Lumify System Changes

Lumify Learn is a new business, and therefore has a new Learning Management System (LMS e.g., Study Spot) and 0ffice 365 Environment for students that is totally separate from the AIICT environment. All accredited students transferring to Lumify Learn will enrol with the new RTO and be issued new login details.  The design of the Lumify Learn’s LMS (called StudySpot.LumifyLearn), is very similar to the AIICT Study Spot. The main difference being the branding/ theme.

As a registered training organisation, Lumify Learn must retain the personal records of a student’s academic achievement. AIICT must also retain academic records for all enrolled students. To ensure that records are accurately maintained for all students, it is necessary to provide Lumify Learn with an independent learning management system.

The new system will not only retain the existing features and functionalities but also introduce improvements to enhance your overall experience.

Yes, the new system has been designed to ensure compatibility with a wide range of devices and web browsers. Whether you're using a desktop, laptop, tablet, or mobile device, and regardless of the operating system you prefer, you can expect seamless access and functionality across all platforms.

The administration of exams and quizzes will remain unchanged; there will be no alterations to the current process. 

There is no change to the way you will receive feedback and grading in the Lumify Learn Learner System.

The user interface will largely remain the same for a seamless transition. In the rare event of any minor changes, detailed information will be provided to ensure a smooth experience. No additional training or tutorials will be necessary as the familiar interface will be retained. Your trainer and the Student Support team are available to help students in the transition to the new LMS.

No, the new system will operate in the same way as the system you have been using with AIICT.

We have meticulously planned and prepared for student transfer to minimise any potential downtime. As per our careful preparations, we do not anticipate any significant disruptions or interruptions to the system. However, in the unlikely event of any required downtime, it will be kept to a minimum duration. Rest assured; we are committed to ensuring a smooth transition with minimal impact on your operations.

Once a student has transferred to Lumify Learn, students will communicate with their same trainer as they did before. Students and trainers will have new email addresses. These will be provided after the student has enrolled with Lumify Learn.

You will be provided with a new account along with the corresponding login details.

When a student agrees to transition to Lumify Learn, part of the transition agreement includes permission for AIICT to provide Lumify Learn with your academic record/statement of attainment and you will be provided with credit transfer for those units of competency in the new learner management system. If you have completed some but not all assessments in a unit of competency, it is recommended that you complete in progress units through AIICT prior to transition to Lumify Learn.

Students will be asked to complete their enrolment via a link and restart any payment plan arrangements with Lumify Learn (for outstanding balances only). Students will also be given the option to pay out their remaining course balance before starting with Lumify Learn.

For accredited students transferring to Lumify Learn, there is no impact on your current progress or coursework. For all units you have completed, you will receive a Statement of Attainment from AIICT. Your course progress will be recorded in Lumify Learn systems as a credit transfer. If you have completed some but not all assessment for a unit of competency, you may be asked to complete the commenced unit with AIICT prior to transition to Lumify Learn.